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CobaltMeadowRift

Data Protection Policy

Your privacy matters to us at CobaltMeadowRift

Effective Date: March 03, 2026 | Last Updated: March 03, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific preferences for your floral requirements. We also collect payment details when you place orders, though this is handled securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget considerations. This helps us deliver a service tailored to your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve website performance and understand how clients discover our services.

Important: We never collect more personal information than is necessary to provide our flower arrangement and delivery services. Your privacy is central to how we operate.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

CobaltMeadowRift respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This includes protected storage of data, encrypted communications, and restricted access to personal information within our organization.

Secure Storage

Personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.

Limited Access

Only staff members who require the data to deliver services can access customer information.

Although we deploy robust security measures, no online transmission method is entirely foolproof. We continually improve our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, update, erase, or limit how your information is used.

Access: Request a copy of the personal data we retain about you
Correction: Update or amend any inaccurate personal data
Deletion: Request removal of your data (subject to legal retention rules)
Restriction: Limit how we handle your personal data in certain cases
Portability: Ask to transfer your data in a structured, widely used format

To exercise these rights, contact us using the details at the policy's end. We will respond within a reasonable period as mandated by relevant law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Common retention durations:

  • Customer contact and order details: approximately three years following the last service interaction
  • Payment transaction records: about seven years to satisfy tax and accounting requirements
  • Website analytics data: around two years and two months for service improvement analysis
  • Marketing communication preferences: Until you opt out or two years of inactivity

Cookies and Website Tracking

This site uses cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and evaluate site performance.

You can manage cookie settings in your browser. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only CobaltMeadowRift and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

Please review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

CobaltMeadowRift Privacy Team
12 Petal Street, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7946 0123

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.